Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer.
Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. This legacy version does not include all of the latest version features or functionality.If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: For Windows devices not running the 2019-09 Security Updateįor existing Malwarebytes users: If you cannot apply this Microsoft update or choose not to update, you can continue to use your installed Malwarebytes version which automatically remains compliant.įor new installs: You can download a compliant version of Malwarebytes for Windows below. If you have problems applying this security update, please contact Microsoft Support. To apply the Microsoft 2019-09 Security Update, see the Detailed steps for Windows 7 Service Pack 1 section of How to get an update through Windows Update. While Windows 7 is no longer supported by Microsoft, you can still download available updates for your computer.
To learn more, see Microsoft's support article 2019 SHA-2 Code Signing Support requirement for Windows and WSUS. For devices running Windows 7, to install, upgrade, or update your Malwarebytes product, you must have the Microsoft™ 2019-09 Security Update installed.
0 kommentar(er)
